01Scope of Services

METANDON provides creative and content production services for digital businesses targeting global markets. Our main services include:

• Ad creative: visual assets for overseas platforms such as Meta, TikTok, and Google;
• AI video: commercial video from concept and script through AI generation and post-production;
• Live-action production: end-to-end casting, locations, scripting, shoot, and post;
• Landing pages: design and production of landing pages aligned with paid media goals;
• KOL / Creator: connecting overseas creators to produce localized content.

Specific scope, deliverables, and standards are governed by the project contract or confirmed collaboration documents signed by both parties.

02Collaboration Process

A typical process includes: briefing → creative proposal → quote and contract → production → delivery and acceptance → ongoing optimization. Timelines, revision rounds, and acceptance criteria for each stage are set out in the contract.

03Pricing and Payment

• Project pricing is based on service type, production complexity, volume, and timeline, and is confirmed in writing;
• Payment methods, installment ratios, and currency are specified in the contract;
• Scope changes beyond the contract will be renegotiated for fees and schedule.

04Intellectual Property

• After the client pays all amounts due, IP in final deliverables transfers to the client as agreed in the contract;
• Third-party assets used in production (music, fonts, licensed stock, etc.) remain subject to their respective licenses;
• Until full payment is received, IP in related work product remains with METANDON;
• Unless otherwise agreed in writing, METANDON retains the right to use completed projects in its portfolio and case studies.

05Delivery and Acceptance

• Deliverables include the files, formats, and size variants specified in the contract;
• The client should provide revision feedback within the agreed window after delivery; silence after that window is treated as acceptance;
• Additional revisions beyond contracted rounds are billed as change requests.

06Confidentiality

Each party must keep confidential the other party’s business information, product information, and project materials learned during collaboration. Neither party may disclose such information to third parties without prior written consent, except where required by law or regulators. Confidentiality obligations survive termination of the contract.

07Limitation of Liability

• METANDON is not liable for schedule delays caused by inaccurate client briefs or delayed feedback;
• Liability for indirect losses, lost profits, or data loss is limited to the fees actually paid for the project;
• If performance is prevented by force majeure (natural disasters, policy changes, platform rule changes, etc.), the parties will resolve the matter through negotiation.

08Governing Law and Disputes

This policy and the parties’ collaboration are governed by the law specified in the contract. Disputes should first be resolved amicably; if that fails, they will be handled under the dispute-resolution mechanism in the contract.

09Policy Updates

We may update this policy from time to time. Updated versions will be posted on this page with a revised “last updated” date. Project-specific terms are governed by the signed contract between the parties.

10Contact Us

If you have questions about this policy, or would like to start a new project, please contact us at:

Email: matt.metandon@gmail.com